What to do if my order has arrived damaged?Updated 2 months ago

If your order arrives damaged during shipping, follow these steps:

1. Contact us within a maximum of 30 days from the receipt of your order by clicking here.

2. Provide details and photos of the damage to speed up the process.

3. We will assist you in returning the product, and based on your preference, we will either send you a new one or refund your purchase.

Please note that we do not cover products that have been modified from their original condition.